Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in The Bronx come from postal codes 10452, 10456, 10451, 10462, 10453, 10473, 10457 and 10459.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 291,838 ratings
Thank you!
Problems in the last 24 hours in The Bronx, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in The Bronx and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Spectrum
Spectrum is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near The Bronx, Bronx, New York
The most recent Spectrum outage reports came from the following cities:New York City, Brooklyn, Queens, The Bronx, Emerson, Cliffside Park, Jersey City, New Hyde Park, Fort Lee, North Bergen, Secaucus, Union City, Palisades Park, Weehawken and Floral Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Internet | |
| The Bronx | Internet | |
| New York City | Internet | |
| Brooklyn | Wi-fi | |
| Brooklyn | Internet | |
| Brooklyn | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near The Bronx, New York
Latest outage, problems and issue reports in The Bronx and nearby locations:
- Huguette F Perdomo (@huguettefranche) reported fromManhattan, New York
@Ask_Spectrum outage in Upper East Side NYC?
- Frank Rodriguez (@FrankISpumpin) reported fromManhattan, New York
@cnnbrk please write an article how spectrum is robbing people, go to their tweeter @Ask_Spectrum and see all the complaints- I don’t have service for nearly a week, and if you try to cancel it’s impossible
- Earl Douglas (@edouglas528) reported fromQueens, New York
@GetSpectrum sucks. Back to back days of outages...
- MadGood Knicks Show™ (@MadGoodKS) reported fromManhattan, New York
@sherilyndenucci @Ask_Spectrum Keep me posted on what they say, I’m in the same zip code and my service is down too.
- Beth (@Bethxxany) reported fromManhattan, New York
@GetSpectrum sucks.
- Frank Rodriguez (@FrankISpumpin) reported fromManhattan, New York
@foxandfriends please talk about how spectrum is robbing people, go to their tweeter @Ask_Spectrum and see all the complaints- I don’t have service for nearly a week, and if you try to cancel it’s impossible
- Frank Rodriguez (@FrankISpumpin) reported fromManhattan, New York
@Ask_Spectrum please tell me what is going on in NYC zip 10033? No service since Thursday, today it came back for 1 minute and 38 seconds, yes we counted
- #ANDSTILL (@jbushii_) reported fromManhattan, New York
@Ask_Spectrum fam I keep trying to sign in and I keep getting there’s a problem message when I’m trying to create a username
- ja (@Jamirez_4) reported fromManhattan, New York
@Ask_Spectrum my internet just left.fix your service
- Smurf's EyeView (@SmurfsEyeView) reported fromManhattan, New York
Good job @Ask_Spectrum .... Almost 4 hours without internet service.....
- Frank Rodriguez (@FrankISpumpin) reported fromManhattan, New York
@Ask_Spectrum the only solution to the problem is if we go to the news, no service since Thursday and this is not the first time
- MD Tazwar Hasan (@mdtazwarhasan) reported fromQueens, New York
@Ask_Spectrum Always having problems with everything. Just kill your company and go bankrupt u piece of garbage
- MadGood Knicks Show™ (@MadGoodKS) reported fromManhattan, New York
@nycsandygirl @Ask_Spectrum @NY1 Same issue on my end, without internet here 10027. I’m still waiting...
- Frank Rodriguez (@FrankISpumpin) reported fromManhattan, New York
@nytimes please write an article how spectrum is robbing people, go to their tweeter @Ask_Spectrum and see all the complaints- I don’t have service for nearly a week, and if you try to cancel it’s impossible
- Judide 🌀 (@judide) reported fromManhattan, New York
@Cherteapet @Sheliacat @Ask_Spectrum I’m not sure if I got a work from home penalty-have to go back and look. Truth is, if we’re at home we get to see how $hitty their service really is. When you’re at work you don’t know how many times the service goes out. They should give you a work from home bonus!
- Frank Rodriguez (@FrankISpumpin) reported fromManhattan, New York
@Ask_Spectrum can you give us an update on when if when the service will be back on, I used all my cellphone data now I have to pay extra on my cellphone bill
- Shara Ashley Zeiger (@SharaAshleyZ) reported fromQueens, New York
Full well knowing there was an outage and refused to offer any solutions but just wanted to waste my time. He tried to say I was online when I wasn't and refused to fix it or offer any compensation for the service not coming through. (This is my cell on 4G) @Ask_Spectrum
- MadGood Knicks Show™ (@MadGoodKS) reported fromManhattan, New York
@Ask_Spectrum still without internet service here in NYC 10027...been a few hours now.
- Chris Hoch (@chrishoch514) reported fromManhattan, New York
@Ask_Spectrum internet down in NYC. Zip code 10009
- Judide 🌀 (@judide) reported fromManhattan, New York
@Ask_Spectrum @GetSpectrum My TV app stopped working and it says service is unavailable. When I called customer service there’s a 40 minute wait and there’s no outages in my area. Help! Did the shut off and turn on again thing
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Joel Souther (@YN1Souther) reported
@Ask_Spectrum Internet outage in Raleigh NC zip 27605.
- ayup @ SINNOH REMAKES!!!!! (@vortexiste) reported
TWC about to **** my *** because their system is screwed up and wouldnt let me change my base pay. cool cool cool
- Jasmine_Brower (@JasmineMyeishai) reported
As much as I don’t want to, I’m about ready to cancel my @GetSpectrum account and go back to @CenturyLink. 😒🙄
- ezra (@m0nsterrzz) reported
@GetSpectrum @TENETFilm why is your internet service ****
- Renegade xo (@LadyxRenegade) reported
@OhKleoJones @GetSpectrum I have the same problem, they’ve installed boosters and everything, even upped my package so I could get HALF the speeds I pay for, and then they blamed it on “pole being too far from my house, they can’t fix it” nor tried to work on a solution.
- 69 XD (@69XD4) reported
@GetSpectrum @TENETFilm Could you guys stop using covid as a excuse to charge us full price for half assed service. Been complaining for 6 months and the guy who tried fixing my WiFi did something since it has been worse since bought a new router 1 month ago and I’ve been composing to you for 6 months
- ♡-19 (@mind_arson) reported
@Ask_Spectrum already had a technician come out and yet the router continues to flash red. I’ve had to unplug the router 7 times today. Can’t use WiFi for work because your service continues to lag.
- Asher (@Asher08213088) reported
@Ask_Spectrum could you please see if the outage in my area is fixed 63116
- Siren and the Sea🛁 (@Sirenandthesea) reported
@Ask_Spectrum is there an outage at 90403?
- cat daddy (@LutzFLDawg) reported
@Ask_Spectrum internet service suddenly stopped in 33566
