Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Queens come from postal codes 11377, 11422, 11120, 11367, 11354, 11372, 11375 and 11417.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 291,838 ratings
Thank you!
Problems in the last 24 hours in Queens, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Queens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Spectrum
Spectrum is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (4%)
-
Phone (3%)
Live Outage Map Near Queens, New York
The most recent Spectrum outage reports came from the following cities:New York City, Brooklyn, Queens, The Bronx, Cliffside Park, Jersey City, New Hyde Park, Fort Lee, North Bergen, Secaucus, Union City, Palisades Park, Weehawken, Floral Park and Hoboken.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Internet | |
| The Bronx | Internet | |
| New York City | Internet | |
| Brooklyn | Wi-fi | |
| Brooklyn | Internet | |
| Brooklyn | Wi-fi |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near Queens, New York
Latest outage, problems and issue reports in Queens and nearby locations:
- Chris Hoch (@chrishoch514) reported fromManhattan, New York
@Ask_Spectrum I got a message at about 10 am about an internet outage and that it should be restored by 2:30. Still have no wifi. 10009 zip code.
- Brendan Perreault (@surfnyc) reported fromManhattan, New York
@Ask_Spectrum internet outage for MAC ID : 78 96 84 E8 B2 BO or Bzero
- gianfranco🇵🇪 (@giansanityx) reported fromQueens, New York
y’all have sh*tty service fr @GetSpectrum
- Ashley Schultz (@AshleySchultz30) reported fromQueens, New York
@Mamma2mia09 @GetSpectrum cares if they lose you as a customer. Plus in my neighborhood it’s the only option. Although I may call @Verizon to double check. I don’t have cable, I legit just want the cheapest option and $80/month seems excessive lol
- Sending the Egregore back into the Aethyr (@ExitPass) reported fromManhattan, New York
@Ask_Spectrum has the service gone out on the UWS? I’ve lost both internet and cable for the 2nd tome today.
- albino gorilla (@jaydestro) reported fromBrooklyn, New York
@Ask_Spectrum zip 11215 - when is the internet problem going to be resolved
- jay (certified sopranos expert) (@jaydestro) reported fromBrooklyn, New York
@Ask_Spectrum when will 11215 network get Fixed????
- Arash Azizi (@arash_tehran) reported fromManhattan, New York
Dear @Ask_Spectrum my internet is down in 10009
- albino gorilla (@jaydestro) reported fromBrooklyn, New York
@VerizonSupport Can you beat them up for me? These @Ask_Spectrum support people stink on ice too
- gianfranco🇵🇪 (@giansanityx) reported fromQueens, New York
about to be two days with no wifi wtf @GetSpectrum
- albino gorilla (@jaydestro) reported fromBrooklyn, New York
@Ask_Spectrum This sucks man
- Nolan N Dresden (@nolandresden) reported fromQueens, New York
@Ask_Spectrum I am now on my 8th day in three weeks of internet service outages in my area.WTF is going on?What am I even paying for?
- Fiona Shaw’s Wool Coats (@gross_raisin) reported fromBrooklyn, New York
@Ask_Spectrum is there an internet outage in 11217?
- Chris Hoch (@chrishoch514) reported fromManhattan, New York
@Ask_Spectrum our internet was down all day yesterday and has been out again for the past 20 minutes.
- albino gorilla (@jaydestro) reported fromBrooklyn, New York
12 HOURS I GOT TO DO MY JOB FIX THIS **** I CANNOT GO TO AN OFFICE TO WORK @Ask_Spectrum I PAY YOU $200 A MONTH TO BE ABLE TO WORK
- albino gorilla (@jaydestro) reported fromBrooklyn, New York
@Ask_Spectrum Im considering working in my local YMCA which provides more reliable internet service than the jerks i give $200 a month too
- Ashley Schultz (@AshleySchultz30) reported fromQueens, New York
@Mamma2mia09 @GetSpectrum Thanks :) it’s not a huge deal- it’s only increasing again by $5. It’s just the principle. What a weird time to increase rates. And when you contact customer service they are incredibly nice, but no one can give you an answer for why. They don’t negotiate... it’s not a company
- Lina n (@rinaword) reported fromManhattan, New York
@Ask_Spectrum The internet down in 10035? It’s been on and off which has been affecting my work
- albino gorilla (@jaydestro) reported fromBrooklyn, New York
.@Ask_Spectrum FIX THE INTERNET IN BROOKLYN DAMN YOU
- Little Elf (@iprunes) reported fromManhattan, New York
Hey @Ask_Spectrum is there a reason my internet goes out literally every night? Because y’all get a lot of my money for this crap
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Joel Souther (@YN1Souther) reported
@Ask_Spectrum Internet outage in Raleigh NC zip 27605.
- ayup @ SINNOH REMAKES!!!!! (@vortexiste) reported
TWC about to **** my *** because their system is screwed up and wouldnt let me change my base pay. cool cool cool
- Jasmine_Brower (@JasmineMyeishai) reported
As much as I don’t want to, I’m about ready to cancel my @GetSpectrum account and go back to @CenturyLink. 😒🙄
- ezra (@m0nsterrzz) reported
@GetSpectrum @TENETFilm why is your internet service ****
- Renegade xo (@LadyxRenegade) reported
@OhKleoJones @GetSpectrum I have the same problem, they’ve installed boosters and everything, even upped my package so I could get HALF the speeds I pay for, and then they blamed it on “pole being too far from my house, they can’t fix it” nor tried to work on a solution.
- 69 XD (@69XD4) reported
@GetSpectrum @TENETFilm Could you guys stop using covid as a excuse to charge us full price for half assed service. Been complaining for 6 months and the guy who tried fixing my WiFi did something since it has been worse since bought a new router 1 month ago and I’ve been composing to you for 6 months
- ♡-19 (@mind_arson) reported
@Ask_Spectrum already had a technician come out and yet the router continues to flash red. I’ve had to unplug the router 7 times today. Can’t use WiFi for work because your service continues to lag.
- Asher (@Asher08213088) reported
@Ask_Spectrum could you please see if the outage in my area is fixed 63116
- Siren and the Sea🛁 (@Sirenandthesea) reported
@Ask_Spectrum is there an outage at 90403?
- cat daddy (@LutzFLDawg) reported
@Ask_Spectrum internet service suddenly stopped in 33566
